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VillaDesk

Legal

Terms of Service

Last updated: 6 June 2026

1. Acceptance of these terms

These Terms of Service ("Terms") form a binding agreement between you and LOQALADS MEDIA PVT LTD ("VillaDesk", "we", "us", "our") and govern your access to and use of the VillaDesk marketing website at villadesk.in (the "Site"). By accessing, browsing, or using the Site — including by submitting the contact form or starting a free trial — you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Site. You confirm that you are at least 18 years old and, where you act on behalf of a business or other entity, that you are authorised to bind it to these Terms.

Your use of the VillaDesk application at app.villadesk.in is governed by the separate agreement and data-processing terms presented within the application. In the event of any conflict, those in-app terms govern your use of the application.

2. The free trial and subscriptions

VillaDesk offers a 14-day free trial. No card is required to start. We may, at our sole discretion and without liability, modify, suspend, limit, or withdraw the trial, limit it to one trial per business, or refuse or revoke a trial where we reasonably suspect abuse, fraud, or breach of these Terms. After the trial, continued use of the application requires a paid subscription, payable by UPI. All pricing shown on the Site is indicative only and may change at any time without notice; the price confirmed at signup applies to your subscription. Except where required by law, fees paid are non-refundable.

3. Acceptable use

You agree that you will not, and will not permit any third party to:

  • use the Site or service in any unlawful, fraudulent, harmful, or abusive manner, or in breach of any applicable law, regulation, or third-party right;
  • send spam, bulk, or unsolicited communications, or use the service in breach of the Telecom Commercial Communications Customer Preference Regulations (DND), TRAI rules, or any anti-spam law;
  • attempt to disrupt, overload, probe, scan, reverse-engineer, decompile, copy, scrape, or gain unauthorised access to the Site, the service, or any related systems or data;
  • introduce any virus, malware, or harmful code, or circumvent any security or access control;
  • misrepresent your identity or affiliation, or use the Site to infringe intellectual property or to harass, defame, or harm others.

You are solely responsible for all communications you send to your own guests and contacts, and for obtaining all consents required for them, including compliance with WhatsApp / Meta's Business and Commerce policies, the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (the "DPDP Act"), and all other applicable laws. We may suspend or terminate access immediately, without notice or liability, for any actual or suspected breach of this section.

4. Your data and your guests' data

Where you use the VillaDesk application to collect or process personal data of your own guests and contacts, you act as the Data Fiduciary (controller) for that data and VillaDesk acts only as a Data Processor processing it on your documented instructions. You are responsible for having a valid lawful basis and all necessary notices and consents for that processing, and you represent and warrant that you have them. You will indemnify us in accordance with Section 8 for any claim arising from your collection, use, or communication of such data.

5. Intellectual property

The VillaDesk and LoqalAds names, logos, trademarks, content, software, design, and all related intellectual property are owned by or licensed to LOQALADS MEDIA PVT LTD and are protected by law. Except for the limited right to view the Site for your own evaluation, no licence or right is granted to you. You may not copy, reproduce, modify, distribute, frame, republish, or create derivative works from any part of the Site or service without our prior written permission. All rights not expressly granted are reserved.

6. Third-party services

The Site and service rely on third-party providers (including, without limitation, WhatsApp / Meta, hosting and cloud infrastructure, payment, and form-handling providers). We do not control and are not responsible for the availability, acts, omissions, terms, or policies of any third-party service, and your use of them may be subject to their own terms.

7. Disclaimers

The Site and all content are provided on an "as is" and "as available" basis, without warranties or representations of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, uninterrupted or error-free operation, or availability. We do not warrant that the Site will be secure, uninterrupted, or free of errors, viruses, or other harmful components. Any revenue, savings, time, or performance figures shown are illustrative examples only and are not promises, projections, or guarantees of any result. You use the Site at your own risk and rely on it at your own discretion.

8. Limitation of liability and indemnity

To the maximum extent permitted by applicable law, LOQALADS MEDIA PVT LTD, its directors, officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, goodwill, data, or business, arising out of or in connection with your use of (or inability to use) the Site, however caused and on any theory of liability. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Site and these Terms will not exceed the greater of (a) the total fees, if any, you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) ₹10,000 (Indian Rupees ten thousand).

You agree to indemnify, defend, and hold harmless LOQALADS MEDIA PVT LTD and its directors, officers, employees, and partners from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Site, your breach of these Terms or applicable law, or your communications with or processing of data relating to your guests or contacts.

9. Suspension and termination

We may modify, suspend, or discontinue all or any part of the Site, or restrict or terminate your access to it, at any time, with or without notice, and without liability to you, including where we reasonably believe you have breached these Terms or applicable law. Provisions which by their nature should survive termination (including Sections 4 to 11) will survive.

10. Changes to these terms

We may update these Terms from time to time. The updated version takes effect when posted on this page, and your continued use of the Site after that constitutes acceptance of the changes. We encourage you to review this page periodically.

11. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or the Site (including non-contractual disputes) are governed by the laws of India. You irrevocably agree that the courts at Pune, Maharashtra, India will have exclusive jurisdiction to settle any such dispute.

12. General

These Terms, together with the Privacy Policy and any in-app terms, constitute the entire agreement between you and us regarding the Site. If any provision is held to be invalid or unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right or provision is not a waiver of it. You may not assign or transfer your rights under these Terms without our prior written consent; we may assign ours freely.

13. Contact

Questions about these Terms? Email admin@loqalads.in.